Kindred Humans Privacy Policy

Kindred Humans is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our programs, events, and services.

Information We Collect

We may collect personal information necessary to provide our services, including:

• names of parents/guardians and participants

• contact details such as email address and phone number

• date of birth (for participants)

• emergency contact information

• relevant medical or health information (where required for participation)

• booking and attendance details

• payment information (processed securely via third-party providers)

How We Collect Information

We collect information when you:

• make a booking or enquiry

• complete a registration or consent form

• communicate with us via email, phone, or social media

• interact with our website

Use of Information

Your information is used to:

• manage bookings, enrolments, and participation

• communicate important information about programs and events

• support participant safety and wellbeing

• respond to enquiries and provide customer support

• improve our services and program delivery

• comply with legal obligations

We only use your information for purposes directly related to our services.

Payment Information

Payments are processed securely through third-party providers such as Stripe or Wix Payments. Your payment details are encrypted and transmitted directly to the payment provider and are not stored on our servers. These providers adhere to strict data security standards.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Information is stored securely through trusted platforms used to manage our bookings and communications.

Disclosure of Information

We do not sell your personal information. We may share your information where necessary to:

• deliver services (including with external activity providers where relevant)

• process payments

• comply with legal obligations

Where third-party providers are involved, they are responsible for handling your information in accordance with their own privacy policies.

Children’s Privacy

Where we collect personal information relating to participants under 18, this information is provided by a parent or legal guardian, who consents to its collection and use in accordance with this policy.

Photography and Media

Photos or videos may be taken during Kindred Humans programs and events. For participants under 18, images will only be used where consent has been provided by a parent or guardian. For adult participants, images may be used unless you request otherwise. Images may be used for promotional purposes, including on our website and social media.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Access, Updates and Complaints

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

If you have any questions or concerns about how your information is handled, or wish to make a complaint, please contact us and we will respond within a reasonable timeframe.

Contact

If you have any questions about this Privacy Policy, please contact us at:
thekindredhumans@outlook.com

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. By using our services, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of our services immediately.